Contact Us
We'd love to hear from you! Whether you have questions, feedback, bug reports, or suggestions for improving our Sudoku Solver, we're here to help.
Before You Contact Us
Please check our FAQ page first - you might find the answer to your question there. For tutorials and solving techniques, visit our How to Solve or Strategies pages.
Ways to Reach Us
đ§ Email
For general inquiries, feedback, or support:
Email: admin@solve-sudoku.io
We typically respond within 24-48 hours during business days.
đ Report a Bug
Found a bug or technical issue? Please include:
- A detailed description of the problem
- Steps to reproduce the issue
- Your browser and operating system
- Screenshots if applicable
- The puzzle state (use "Share Puzzle" to get a link)
Email: admin@solve-sudoku.io
đĄ Feature Requests
Have an idea for a new feature or improvement? We'd love to hear it!
Please describe your idea in detail and explain how it would enhance the user experience.
đ Educational Partnerships
Interested in using our tool for educational purposes, in classrooms, or for workshops?
Email: admin@solve-sudoku.io
What We Need From You
To help us assist you better, please provide:
- Clear Subject Line: Briefly describe your inquiry
- Detailed Description: Explain your question, issue, or suggestion in detail
- Relevant Information: Browser version, device type, error messages, puzzle links
- Contact Information: Your email address so we can respond
Response Time
We aim to respond to all inquiries within:
- Bug Reports: 24-48 hours
- General Inquiries: 48-72 hours
- Feature Requests: 1 week (we review these in batches)
Response times may be longer during weekends and holidays. Thank you for your patience!
Frequently Asked Questions
Before reaching out, you might find your answer on our FAQ page, which covers:
- How to use the solver features
- Puzzle generation and difficulty levels
- Solving techniques and strategies
- Technical questions and troubleshooting
- Privacy and data handling
Community Guidelines
When contacting us, please:
- Be respectful and courteous
- Provide accurate information
- Avoid spam or promotional content
- Keep communications relevant to solve-sudoku.io
We Value Your Feedback
Your feedback helps us improve solve-sudoku.io for everyone. Whether you're reporting a bug, suggesting a feature, or just sharing your experience, we genuinely appreciate hearing from our users.
Thank you for using solve-sudoku.io!